Tune Footwear offers free exchange on orders within the US. Just return the item along with an Exchange Form within 14 days of purchase and your exchange will be processed and mailed to you within 48 hours of receipt of goods. Shoes must be in original condition (not worn outside) and must have ALL original packaging.
Shoes purchased within 30 days may be returned. Just return the item along with a Returns Form. Shoes must be in original condition (not worn outside) and must have ALL original packaging. Refunds will be credited once your return is processed.
14190 N Washington Hwy.
Ashland, VA 23005
Customers are responsible for the cost of returning goods to Tune Footwear. Tune Footwear cannot be responsible for return packages not arriving at our warehouse. We STRONGLY recommend that you obtain proof of shipping and insurance.
We are unable to provide a shipping refund for returned items. In the event there is a problem with the shoe, we will refund all delivery charges and send out a replacement free of charge.